ERP Smart Services

ERP software for service management companies

Smart Services is the ERP software designed for service management companies

By automating, assigning and optimizing processes, Smart Enterprise Service Management offers numerous functionalities for the optimal management of your business.

Tool that benefits the management of your service portfolio

From Amatech Group we have created this ERP on the technology of the Microsoft Dynamics 365 Business Central tool, evolution of Microsoft Dynamics NAV (Navision)

FINANCE AND ACCOUNTING

FINANZAS Y CONTABILIDAD
  • Facilitates daily accounting, the collection and payment portfolio and the preparation of budgets.

  • Implements SEPA regulations and electronic invoicing.

  • Fiscal Accounting (VAT - IGIC, IRPF, Official Models) and bank management.

  • Automatic provisions, accruals, immediate information system (SII).

CONTRACTS

CONTRATOS
  • Management of contracts with historical data and renewals.

  • Warranty management on service products and spare parts.

  • Record details about service levels, discount and response times.

  • Replenishment planning.

  • Service history for each contract with the products and service components and labor used.

  • Reports and statistics for the evaluation of the profitability of the contract.

PRODUCTS, PRICES AND SERVICE ORDERS

PRODUCTOS, PRECIOS Y PEDIDOS DE SERVICIOS
  • Registration and monitoring of service products.

  • Record of service requests, expired services and repair requests.

  • Registration and management of rented equipment.

  • Order history and customer service offers.

  • Configuration, maintenance and control of service prices.

  • Definition of price calculation structures with all the parameters included in the service (components, types of work and service charges).

PLANNING AND DISTRIBUTION

PLANIFICACIÓN Y DISTRIBUCIÓN
  • Assignment of staff to service orders.

  • Management and status of work orders.

  • Management of service staff and field technicians

  • Filter based on availability, qualifications and stock products.

  • Management of task priorities, service loads and task scales.

Advantages

COMPANY

  • Increase in profitability levels.

  • Complete circuit of the daily operations of service companies.

  • Optimization of the management control of the service portfolio.

  • Reduction of resources used in administration.

  • Unified management under the same system.

PROJECT

  • Optimization of allocation control levels.

  • Optimization of the organization and commercial structure of the company.

  • Control of the client portfolio.

  • Exploitation of information for decision making.

  • Task management, workload priorities and task scales.

Make an enquiry

Contact us and discover how the Amatech Group experience can help your organization